SHIPPING & HEALTH GUARANTEE

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HEALTH GUARANTEE

All puppies sold come with a health guarantee. Within 10 days of purchasing your new puppies, you must take him/her to a licensed veterinarian for an examination. If the veterinarian determines, within 10 days of purchasing, that your cat is clinically ill or has died from an injury sustained or illness likely to have been contracted on or before the date of purchasing and delivery, you have the following options:

– Return the dog for a complete refund
– Return the dog for a replacement dog of equal value
– Retain the dog and receive reimbursement for reasonable veterinary fees, not exceeding the adoption price

These options do not apply where an owner, who has provided a health certificate issued by a veterinarian, discloses in writing at the time of sale the health problem for which the adoptee later seeks to return the dog. If, within 30 days of purchasing, a licensed veterinarian determines that your dog has a congenital or hereditary defect which adversely affects the animal’s health or that your dog died from a congenital or hereditary defect, you have the same option as outlined above. You must notify the owner of the examining veterinarian’s name, address & phone number within 2 days of the vet’s certification of your dogs illness. Failure to notify the owner within 2 business days will result in forfeiture of rights.
By purchasing a puppies from us, you agree to the following:
1. The puppies will be taken to the vet promptly. You should make sure that he/she is healthy and doesn’t need a vet’s attention. We request that this initial visit be within 48 hours of the puppies arrival. This is to ensure that there aren’t problems that have arisen from shipping, and also so that your veterinarian is familiar with your kitten if a situation arises.
2. We are not responsible for a Puppies’s exposure to diseases after they have left our possession. You should be careful where you take your puppy and who handles it as well. The puppies should not be exposed to previously infested disease areas or to places where a high level of exposure to diseases is possible. Treat him/her as if she is a newborn baby.
3. Validation of the guarantee requires examination of your puppy by the vet of your choice and at your expense within 48 hours of its arrival. This examination is expected to confirm that your cat was healthy upon arrival. If the kitten is showing any sign of illness, it should be taken to the vet immediately.
4. Your Puppy, if shipped, has been through a vet check and has received a health certificate. He/she has been through at least his first shots and usually a series of shots before he/she has been delivered to you. He has also been de-wormed, but this does not mean that he is free of worms because young animals are especially susceptible to worms, are exposed every time they touch the ground, and worming is an ongoing process that will need to be continued once the puppy is in your care. Your kitten will also need follow up shots. It is very important that you follow up with shots and deworming.
5. If the puppy has a vet diagnosed, congenital or hereditary defect, that is a life-threatening condition, bring the breeder a vet signed statement of the defect, and it will be replaced with the first available puppy with the same value as soon as possible. The original kitten must be returned before a new puppy can be delivered.
6. The breeder is not responsible for any veterinarian bills that the purchaser may incur regarding the purchased puppy.
7. This guarantee is null and void if the  puppy  is sold to a third party, and if normal precautions aren’t taken.
8. Especially with smaller breeds of puppies, there is always a chance that stress will cause the  puppies  sugar to drop to dangerous levels. It is the responsibility of the new owner to be very observant regarding the  puppies   sugar level, to be aware of action that needs to be taken if this condition does occur. The new owner should be cautious to make sure that this condition doesn’t affect the  puppies  , and the breeder cannot be responsible for issues that are a result of neglect of this condition.
9. The new owner is aware of the past medical history of this  puppy  and accepts it. The new owner is responsible for obtaining veterinary advice when needed, and for paying for those services. From the time the puppies leaves the possession of the breeder, the purchaser assumes all responsibility for vet bills, and for the care of said puppy. If for any reason the puppy dies, the breeder has the right to demand and order an autopsy on the dog at the purchaser’s expense. If the death is the breeder’s fault which is found as a result of original lab results from a licensed veterinarian, the puppy will be replaced by the breeder.
10. If a puppy is to be replaced, the breeder will provide a healthy puppy of the same quality as the previous  puppy  as soon as one is available. The new owner will be responsible for all shipping charges for the first  puppy   to be returned to the breeder and for the charges for the second puppy  to be shipped to them as well. If the purchaser chooses not to accept a replacement  puppy, the health guarantee is null and void.
11. We work closely with our vets to ensure the health of our puppies. They have been administered all of the shots and deworming that are indicated on our shot records. Our shots are administered by the breeder under the vet recommended immunization program. We will only indicate the shots that your  puppy has had. Please be aware that they have had these shots, and continue to administer shots as recommended by your veterinarian. Giving too many immunizations, and ignoring the immunizations that have been given can also be harmful to your  puppy’s health.
12. Our puppies will have a health certificate from a licensed veterinarian before they leave, and will be vet checked. Although we do everything we can to ensure the health of our puppies, our health guarantee does not apply to “kennel cough”, coccidia, diarrhea, collapsed trachea, giardia, open fontanel, or parasites.

SHIPPING & HANDLING

Is it really safe for the  puppy ?
I receive many inquiries on the process of shipping a kitten–individuals often wonder if it is safe and how it works.
Won’t he/she be scared? How long does it take?
Won’t it be difficult for the kitten having to be all alone in a crate for so long?
This is how I explain the shipping process to individuals to help them feel more at ease with the process of getting a kitten
Shipping a Kitten Is Very safe: See Below Details
Shipping a kitten by itself to a new location always sounds cruel and embarrassing, but actually I think it is harder for us than the kitten(s). With my many years of shipping experience, I know for a fact that all of the pups are well taken care of. So if you stop and think about it, the airlines are not going to mistreat the Kitten(s) for fear of lawsuit and customer dissatisfaction. I tape Kitten(s) food and feeding instructions to the top of the crate and put frozen water in the crate, so it will gradually thaw out for the kitten(s) and the kittens are offered food along the ride.
The average flight is approximately 4 to 6 hours. I always ask about any delays or layovers and know the exact times and departures of the flights, so I know where the kitty is and am able to give you the information as well.
The kitty will arrive the same day as it is sent–usually a few hours. I have a big fluffy bed of shredded newspapers in the crate for the kitten(s) to nestle in and usually a pig’s ear chew (they love them), and a toy or sock with my scent on it–to help the kitty feel secure.
We consider shipping as an option and we make the shipping arrangements; this is because most often we find suitable homes for our kittens but they might not be located within a driving distance. I can guess what question you have in mind right now, ‘Flying a kitten’! Is it safe? This question is often asked. We certainly wouldn’t consider it if it wasn’t.
I personally asked this question to the man of the shipping company on my first attempt to ship a kitten some couple of years back, and this was his answer to me “When we book a flight for a kitten it is only on safe and approved Airlines that have pet-safe programs that Follows USDA guidelines ” The kitten will have the same air as the pilot flying the plane & someone will be there to cater for him/her on board and off the plane until delivery is completed.
When we go to book a flight for our pets, we always call ahead and find the most direct flight available (much as if you were looking for a flight for yourself) Our kittens have always arrived safe and sound in their new homes, he even went further to say that “it is better and more comfortable to fly a kitten on a 2-6 hours flight than drive with that kitten for 4 hours or more”. And that I believe so much because I know they are professionals and will deliver the kitten safely. Basically shipping a kitten within the USA ,CANADA and world wide.
Thanks and we look forward to developing a cordial relation with you and your new kitten. Everyone of our kittens will always be a part of our extended family

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